Server Management

Overview

Whether you provide products or services to your customers, all organizations are, ultimately, services-oriented that rely on an effective and efficient IT system. Every value creation aspect of your enterprise, from customer service to marketing and logistics, is an interdependent system of digital touchpoints. At the center of your IT system are your servers which require constant monitoring, maintenance, and for a growing number of industries, regulatory compliance (e.g., HIPAA, PCI, etc.).

Every enterprise has a specific set of technological needs and objectives. That’s why we position ourselves as an extension of your team rather than as an outside 3rd party. Our approach isn’t a “one size fits all solution.” Instead, we take the time to identify and implement an optimal selection of services; these can be as simple as monitoring and escalation services or a comprehensive, yet still targeted, bundle of solutions that include all of our offerings specifically tailored to you.

Proactive Server Management Inquire

Our Proactive Server Management option is a fully managed solution that includes constant monitoring of system events and vitals along with keeping your server up-to-date with the latest security patches. Additionally, we offer infrastructure design and implementation, systemic upgrades, and will gladly assist with compliance audits and corrections. Our fast response times and prompt communications ensure 100% customer satisfaction.

  • 24/7 Uptime Monitoring
  • PROACTIVE Server Management
  • Backup Management
  • Focus on Communication
  • Proven Experience

Monitoring and Escalation Inquire

Just need server monitoring and accelerated escalation? With our monitoring and escalation service, we provide ongoing and real-time server monitoring along with rapid response times for any and all emerging problems. Our escalation protocols will exactly align with your escalation requirements. You can rest easy at night knowing that our team of professionals is vigilantly watching over your servers 24/7.

  • Real-time monitoring based on direct requests
  • Dedicated portal to submit and follow up on tickets

High Performance Customized Solutions

Every client is unique. That’s why we work closely with you to determine which solutions will provide maximum uptime and continuous high performance. As your business scales, we will provide ongoing consultation to ensure your business has the IT infrastructure it needs to succeed.

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ServaxNet Cloud

Highly scalable managed cloud services that offer you the ultimate flexibility for increasing or decreasing your on-demand resources.

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ServaxNet Dedicated

Customized single-tenant dedicated managed resources at your disposal for the most demanding performance, security, and uptime conditions.

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ServaxNet Hybrid

Combine the benefits of managed cloud and dedicated services for the highest level of systemic performance, scalability, and uptime.

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